This Privacy Policy outlines how LivedCX (ABN 54 630 213 580 Datagamz Global Pty Ltd), referred to as "LivedCX," "we," "our," or "us," collects and handles your personal information. We are committed to respecting your right to privacy and safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By providing us with your personal information, you consent to the terms of this Policy and the types of disclosures covered by it. When we share your personal information with third parties, we request that they adhere to the same standards for handling your information as outlined in this Policy.
Personal information refers to any information or opinion about an individual who is identified or can reasonably be identified from that information, regardless of whether it is true.
The personal information we collect depends on the nature of our engagement with you. Examples include, but are not limited to, your name, email address, work address, and employment information such as your employer or role. We may also collect additional information at other times, such as when you apply for employment, provide feedback, participate in surveys or promotions, or provide financial or credit card information. Any other information you provide while interacting with us may also be collected.
We collect, hold, and use your personal information to verify your identity, provide you with products and services, manage our relationship with you, and comply with our legal obligations. If you do not provide your personal information, we may not be able to offer our products or services, communicate with you, or respond to your inquiries.
We collect personal information through various methods, including when you interact with us electronically or in person, access our website, or use our products and services. We may also receive personal information from your employer or third parties. We protect any information collected in these ways in accordance with this Policy.
We may also gather information about how you access, use, and interact with our website using tools like Google Analytics. Our website uses cookies to store information on your device, which may enhance your user experience. You can refuse cookies by adjusting your browser settings, but this may limit the functionality of the website.
Personal information is primarily stored in computer systems and databases operated by us or our external service providers. We have implemented security measures to protect your information from misuse, interference, or loss, as well as unauthorized access, modification, or disclosure. These measures include identity and access management technologies and internal policies requiring employees to secure personal information. We will also take reasonable steps to destroy or de-identify personal information once it is no longer needed.
We may disclose your personal information to our employees, related bodies corporate, third-party suppliers and service providers, agents, business partners, and professional advisors. Additionally, we may disclose information where required by law, with your consent, or in other situations permitted by the Privacy Act.
If there is a change of control or a sale or transfer of business assets, we reserve the right to transfer our user databases, including personal information, to the extent permissible by law. This information may be disclosed to potential purchasers under confidentiality agreements and would only be shared in good faith.
Your personal information may be disclosed to recipients outside Australia, particularly in the United States.
We may use your personal information to offer products and services we believe may interest you. If you prefer not to receive these offers, you can opt out. You may also opt out of electronic marketing communications by following the instructions provided in the communication.
You can access or request corrections to your personal information by contacting us using the details provided below. While there is no charge for accessing your information, we may charge reasonable costs for providing access, such as photocopying or collating large amounts of material. We will respond to such requests within a reasonable timeframe and strive to ensure your information remains accurate and up-to-date. However, we reserve the right to refuse access to your information in certain circumstances as outlined in the Privacy Act.
If you have any complaints regarding the handling of your personal information, including requests for access or corrections, please contact us using the details below. We will investigate your complaint and inform you of the outcome. If you are dissatisfied with our response, you may seek advice from an independent advisor or contact the Office of the Australian Information Commissioner (www.oaic.gov.au) for further guidance.
If you have any questions, comments, requests or concerns, please contact us at: support@LivedCX.com
